terms & conditions
We offer small batch Alpaca yarns. All of our yarns come from Alpaca raised on our family farm in Carnation, WA. We process these natural fibers with other female-owned mills to produce locally made, luxury yarns.
Prices and Payment
All prices are listed on each product. Payments are processed online through PayPal. Shipping is not included and will be added to each order.
Shipping and Delivery
Once your order is placed, we process and ship your order within two (2) days and you should expect it shortly after that. Delivery is through USPS and typically takes 3-4 days to ship around the country.
Returns, Refunds, and Complaints
While hopefully this won’t happen too often, you may not be satisfied with our product. Please email us with any issues or problems and we make sure you are happy with your product. Used yarns are not eligible for returns or refunds.
We take your privacy seriously and promise never to share your shipping, payment, or personal details with anyone…ever.